indxstar Platform Privacy Notice

This page describes what we collect when you use indxstar and how we keep that data protected. We collect personal information to operate our sportsbook, live-dealer tables, slot games, and esports markets. We process your data only for account management, payment processing, and regulatory compliance. Our services are available only where local law permits.

When you create an account on indxstar, you provide your name, email address, phone number, and a valid ID number. We use this information to verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, and other payment methods, and to comply with local regulations. We do not sell your data to third parties.

This privacy notice outlines our data collection practices, how we protect your information, your rights, and how to contact us if you have questions. We encourage you to read this notice carefully before using indxstar.

What data we collect on indxstar

We collect personal information when you register an account on indxstar. This includes your full name, email address, phone number, date of birth, and a valid ID number (such as a national ID or passport). We also collect information about your account activity—bets placed, games played, deposits and withdrawals, and login history. This information is stored on our servers and used to manage your account, process transactions, and comply with local regulations.

When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet, we collect transaction details including the amount, date, and payment method. We do not store your full payment card or e-wallet credentials on our servers; payment processing is handled by our payment partners. We also collect your IP address and device information to detect fraud and ensure account security.

How we use your data on indxstar

We use your personal information to operate indxstar and provide our services. Your name and ID number are used to verify your identity before your first withdrawal—this is required by local regulations. Your email and phone number are used to send account notifications, withdrawal confirmations, and support responses. Your account activity data is used to detect fraud, prevent money laundering, and ensure compliance with local law.

We use transaction data to process your deposits and withdrawals through our payment partners. We use your IP address and device information to detect unauthorized access and protect your account from fraud. We do not use your data for marketing purposes, and we do not sell your information to third parties. Your data is retained for as long as your account is active and for a period after account closure as required by local regulations.

Third-party processors and data location

We work with third-party payment processors to handle deposits and withdrawals on indxstar. These processors include mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banks online payment, e-wallet, mobile banking, and local payment. When you deposit or withdraw funds, your transaction data is shared with these payment partners. Each payment processor has its own privacy policy, and we encourage you to review their terms before using their services.

Our servers may be located outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. We apply standard security practices to protect your information during transfer and storage. By using indxstar, you consent to the transfer of your data to locations outside your jurisdiction, subject to applicable data protection laws.

Your rights and data protection on indxstar

You have the right to access your personal data on indxstar. Your account dashboard displays your name, email, phone number, account activity, and transaction history. You can request a copy of all data we hold about you by contacting our support team through your account. You have the right to request corrections to inaccurate information.

You have the right to request deletion of your account and associated data, subject to local regulations and our retention obligations. We may retain your data for a period after account closure if required by law or for dispute resolution. You have the right to object to certain uses of your data, such as fraud detection or regulatory compliance, but we may be unable to provide our services if you do so.

We at indxstar protect your personal data through standard security practices, limit access to authorized personnel, and do not sell your information to third parties.

Cookies and tracking on indxstar

We use cookies on indxstar to maintain your login session, remember your preferences, and track your activity for security and analytics purposes. Cookies are small files stored on your device that allow us to recognize you when you return to indxstar. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

We use analytics tools to understand how users interact with indxstar—which games are popular, which payment methods are used most, and which features need improvement. This information helps us optimize our platform. We do not use this data to identify individual users or to track you across other websites.

Security and data protection

We protect your data through standard security practices including encryption, firewalls, and access controls. Your password is encrypted and never stored in plain text. Your account is protected by two-factor authentication if you choose to enable it. We regularly audit our systems for vulnerabilities and update our security measures to address emerging threats.

However, no security system is completely secure. We cannot guarantee that your data will never be compromised. If you suspect unauthorized access to your indxstar account, contact our support team immediately. We will investigate and take appropriate action to secure your account.

Contact us about privacy on indxstar

If you have questions about our privacy practices, your data, or your rights, contact our support team through your indxstar account dashboard. We will respond to your inquiry within a reasonable timeframe. If you are not satisfied with our response, you may escalate your concern through our formal complaints procedure or contact the relevant data protection authority in your jurisdiction.

Summary: Our indxstar privacy commitment

We at indxstar collect personal information—name, email, phone, ID number, and account activity—to operate our platform and comply with local regulations. We use this data only for account management, payment processing, fraud detection, and regulatory compliance. We do not sell your data to third parties. Your data may be transferred to servers outside your jurisdiction, and we apply standard security practices to protect it during transfer and storage.

You have the right to access, correct, and request deletion of your data, subject to local law and our retention obligations. We use cookies for session management and analytics. We protect your account through encryption, firewalls, and access controls. If you have questions about our privacy practices or your data, contact our support team through your indxstar account dashboard.

Our services are available only where local law permits. We encourage you to review this privacy notice regularly, as we may update our practices to reflect changes in technology or regulation. Your continued use of indxstar indicates your acceptance of our privacy practices.